Have a Question?

Frequently Asked Questions

• What is your shipping policy?

  For detailed information about our shipping policies, delivery times, and terms, please visit our shipping policy page.

• Can I pick up my order at your office?

  • If you wish to collect your order at our office - At the Check Out page, please select: Local Pickup at The Tack Shop Office
    
    
  • Our office is located at:
    44 Kallang Place #04-09, Singapore 339172
    
    
  • Office hours:
    - 10am to 6pm – Monday to Friday
    - 10am to 3pm – Saturday
    - Closed on Sunday & Public Holidays
    
    
  • We are unable to provide curbside delivery.
• Buying from Overseas, Collecting in Singapore?

  If you are located outside of Singapore and wish to have your order picked up by friends, family, or yourself when visiting Singapore:
  

  • At the Check Out page, please select: Pick Up In Singapore - For International Orders
    
    By choosing this option, your items will not be shipped.
    Please pick up your order in our office.
    
    
  • Our office is located at:
    44 Kallang Place #04-09, Singapore 339172
    
    
  • Office hours:
    - 10am to 6pm – Monday to Friday
    - 10am to 3pm – Saturday
    - Closed on Sunday & Public Holidays
    
    
  • We are unable to provide curbside delivery.
• 'IN STOCK' MEANS IN STOCK

  If an item says it is "In Stock" it is available and ready to be shipped.