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Where indicated this means that The Tack Shop orders from and liaises directly with the brands themselves, and have been appointed by the brand to represent them within Singapore.
Buying from your local distributor allows The Tack Shop to provide you with:
- The full product range
- Access to distributor only products, new arrivals or pre-orders
- After sales service (where applicable)
- Responsive customer care and service
- A direct feedback channel to the brand
Any product from the brands under Exclusive Distributorship are guranteed only if purchased directly from The Tack Shop.
Take notice that any complaints about any defective goods must be accompanied by the evidence of purchase from The Tack Shop together with the relevant purchase orders and the receipts evidencing such purchases.
Take further note that we will not entertain any requests or complaints for any purchases which are not from The Tack Shop except for Samshield helmets (conditions apply).
Schweizer-Effax Exclusive Distributorship Appointment
"Schweizer-Effax is pleased to introduce The Tack Shop LLP as our Exclusive Distributor in Singapore for Effol and Effax products from 01st of January 2021.
As the Exclusive Distributor of Effol and Effax in Singapore, Schweizer-Effax will not supply any other dealers or sellers within Singapore, other than The Tack Shop LLP, with our products.
Should any dealer or reseller wish to carry Effol and Effax products for the purposes of resale within Singapore, Schweizer-Effax requires them to approach The Tack Shop LLP."
As of 26 July 2021, the Singapore Polo Club is the only appointed reseller in Singapore of Effol/Effax products.
If in doubt, Effol/Effax products purchased from The Tackshop and the Singapore Polo Club are affixed with the below seal: